Booking
Conditions
|
Booking Process To secure a reservation a credit card is required. Full payment must be paid 60 days prior to departure or your credit card will be debit. This can be processed through our Secure Online Verification Facility at - http://www.travelink.co.nz/payment Cancellations All cancellations must be made in writing. Cancellation fees are charged on the following basis per person:
A discount to the value of the cancellation fee charged may be applied to a future booking on the same walk. The discount will apply to the specific person/persons covered by the original booking and to each season's advertised brochure price. Children's prices apply to those 10-15 years inclusive. Sorry, we do not take children under 10 years of age on our guided walks. If you are over 70 years, a doctor's certificate of physical fitness is required. We suggest you take out comprehensive travel insurance. This normal precaution does not reflect any likelihood of accident, injury or loss during your guided walk. If you book any of our multiday guided walks, please inform us of where you are staying in Queenstown or Te Anau the night prior to your departure and if you have any specialised dietary requirements. The Operator reserve the right to alter, amend or cancel any trip should weather or any other circumstance necessitate this. Once the walk has departed from Queenstown or Te Anau, no portion of the package payment is refundable in the event of an individual or group being unable to proceed further on the track, for whatever reason. Routeburn Track Guided Walks make all arrangements for these tours on the condition that it shall not be liable for any sickness, injury, damage, loss, accident, delay or irregularity which may be occasioned, either directly or indirectly, by reason of any defect in any vehicle, vessel or aircraft, by weather, by any other cause, or through acts of default of a company or person engaged in conveying the passengers, or in carrying out arrangements for these tours. |